While Under Dispatch Insurance

Tailored to Gig Economy: Ridesharing, Food Delivery and Small Parcel Platforms

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Boost Reliability in the On-Demand Economy with Tailored Coverage

In the fast-evolving gig economy, where companies like Uber, Uber Eats, Instacart and Amazon Flex thrive, ensuring secure and efficient delivery processes is paramount. Our While Under Dispatch Insurance Program is crafted specifically for gig economy and on-demand economy platforms, providing on-demand protection for your service providers — including drivers, parcel delivery personnel, and shoppers. Strengthen your platform with insurance solutions that support seamless operations and enhance customer satisfaction.

Understanding Liability Implications While Under Dispatch

While Under Dispatch (WUD) is the status of a driver who is actively engaged in work for a company. This status indicates that the driver is on duty, handling tasks such as transporting goods or people, and is under the direction and control of the company they represent. The WUD status plays a significant role in determining liability in the event of an accident or incident.

When a driver is under dispatch, the company they represent is generally responsible for the driver’s actions, regardless of whether the driver is an independent contractor. This liability holds as long as a valid lease agreement is in place, ensuring that the motor carrier remains accountable for incidents occurring while the driver is working under their direction. Understanding this aspect of WUD insurance helps both drivers and carriers protect themselves from unexpected liabilities.

What is While Under Dispatch Insurance?

While Under Dispatch Insurance is an essential liability policy for drivers working under dispatch, offering coverage where personal auto policies may fall short. This insurance is particularly important for independent contractors, ensuring they have the necessary protection while on the job.

Tailored Coverage for Delivery and Logistics Technology Companies

Our insurance solutions are specifically designed to meet the unique demands of tech-gig economy companies, whether you're in ridesharing, food delivery, or small parcel delivery services. From the moment parcels, goods, or clients are picked up until their safe delivery, our comprehensive protection ensures your business is covered.

We offer tailored solutions, including auto insurance for fleets, hired and non-owned auto liability, general liability, cargo insurance for freight in your care, and an array of work injury options. Safeguard your platform's reputation by ensuring every transaction is meticulously covered.

Flexible and Customizable Policy Options

Your service providers can opt-in for single transit policies through our open policy structure for ongoing delivery cycles typical to gig economy platforms. Our policies are adaptable, designed to fit the unique logistics and operational demands of your on-demand services. You can tailor coverage to align with your platform's offerings and business model.

Comprehensive Risk Protection

Guard against potential risks such as damage, loss, theft, and accidents with our extensive "While Under Dispatch" coverage. Provide your service providers (drivers) with the assurance they need to operate confidently, leading to reduced disruptions and a smoother delivery experience for your customers.

Why Choose Us?

  • Seamless Integration with On-Demand Needs: Our insurance offerings are engineered to integrate seamlessly with your platform's operations, ensuring efficiency and minimal disruption. With coverage rating options that include rate structures inclusive of premium per driver, per mile, per trip, and/or based on gross revenues, there isn’t a model we can’t effectively blend our coverage offerings to.
  • Cost-Effective and Competitive Pricing: Benefit from competitive pricing structured around your platform's specific requirements, including considerations for the type of goods, transaction limits, and modes of transportation.
  • Efficient Claims Processing: Enjoy rapid and efficient claims management, designed to maintain smooth platform operations and ensure timely resolution of issues.

Empower Your Gig Economy Platform Today

Equip your on-demand platform with the essential While Under Dispatch insurance it deserves to thrive. Contact us to personalize a program that aligns with your business objectives and elevates your delivery capabilities. Let's secure your service providers and enhance your platform's performance together.

Practice Leadership

Bryan Ice

National Transportation Practice Leader

Bryan Paulozzi

Vice President

Brian Jungeberg

Vice President

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